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Laboring is fundemental to growth and development

August 29, 2019

ISSN# 1545-2646

Laboring is fundamental to growth and development

As we celebrate the Labor Day weekend, let’s take a few moments during our backyard feasts, our beachfront bonfires, our lazy days floating down the river to remember and celebrate the fruits of our labors. As humans, at our core, we desire lots of things. We desire physical things. We desire love, acknowledgment and being relevant. These desires are most fulfilling when we directly touch and use our own energy to realize these outcomes. When these desires are provided to us without participating and laboring for their success the reward is diminished, and we give up part of ourselves. The part which we can take most pride in and that is self-growth and accomplishment.

Enjoy your holiday weekend and never take without giving first.

Questions or comments – email us at partners@jklassociates.com or call our Offices – MI at (313) 527-7945 FL at (407) 984-7246

 

Our Purpose – To build Relationships rooted in “Purpose” so authentic contributions deliver “Promises”
A life where a “Promise” means something!

 

Become a Fan on Facebook ? www.facebook.com/jklassociates
Link up on LinkedIn ? www.linkedIn.com/in/jklassociates
Follow us on Twitter ? www.twitter.com/@jklassociates

 Copyright – JKL Associates 2019

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Soft hidden dollars erode profit

August 22, 2019

ISSN# 1545-2646

Soft hidden dollars erode profit

As sound business leaders we regularly review our financial documents – Income statement, Profit and Loss statement etc. We might look at our bank statements online. We follow up on accounts receivables and payables. All good practices to keep the business in best financial status.

The question is – are you measuring and managing the slow, small leaks of soft hidden dollars tricking out the bottom of your business?

As a business leader you have the opportunity to pay utility bills for the operation of your business. It is the every month expense that just gets paid. Maybe you look at the trend of expenses for select utilities like electric or water. Most of the time it just gets paid.

I’m not suggesting that you do a detailed review of your utility bills but I’m using this as the basis of how a business can inadvertently drain real dollars out of the business by simply not paying attention to trends of expenses.

Let’s look at water for example. At a particular property the regular water bill suddenly tripled. The mental alarms went off and required investigation. Was there an underground broken pipe? Was someone stealing water after hours? What was causing this sudden and significant increase in water consumption. After looking at all the obviously possible causes, we asked the city to send out one of their public works people to extend the investigation. When the gentlemen arrived, he pulled out a small gauge with what looked like a variety of pin holes in it from small to increasing in size to about the dimensions of a pencil. He said that if your toilets run, if your sinks drips, if your production equipment leaks water all over the floor overnight even though it is not being used – all of these are consumption and it does not take much to cause a large jump in usage. He pointed to the small hole about the size of a pencil lead and said a faucet with this tiny amount of water dripping every few seconds could over the course of time triple your water bill. After he left, we found the leaky faucets and running toilets and they were promptly fixed.

This analogy of the dripping faucet is what happens in lots of business with many other areas in their business. Let’s look at a service company who sends technicians out into the field to solve customer issues. Many organizations work on a time and material basis so in theory each unit of time the tech is on location they bill for to the customer. This protects the company from getting into projects that take more than the originally estimated time. It does not protect the customers and after too many hours of resolution and expenses, the customer seeks a new provider. Your business loses future business which now has to be replaced with a new account etc. Some organizations use flat rate pricing models, so customers have a better understanding of the expense going in and the company shares in the performance of the project based on their typical service engagements. The better the company is at setting up these flat rate models based on their capability to perform the better the whole system can work. The challenge is that performance times are based on many variables and if your technicians are new or unfamiliar with the work being done then time over runs take place and the company now pays those expenses. The technician still gets their hourly wage, but the company absorbs the cost overrun which in turn lower profits.

This absence of managing talent, hours and overall performance is like the dripping faucet. We don’t directly see dollars washing their way down the drain but at the end of a cycle of time, money is drained out of the profits and the only one paying the bill is the company.

Is your company dripping away profits? Call JKL Associates a call at (313) 527-7945 or (407)984-7246 and let’s get that profit drip fixed.

Questions or comments – email us at partners@jklassociates.com or call our Offices – MI at (313) 527-7945 FL at (407) 984-7246

 

Our Purpose – To build Relationships rooted in “Purpose” so authentic contributions deliver “Promises”
A life where a “Promise” means something!

 

Become a Fan on Facebook ? www.facebook.com/jklassociates
Link up on LinkedIn ? www.linkedIn.com/in/jklassociates
Follow us on Twitter ? www.twitter.com/@jklassociates

 Copyright – JKL Associates 2019

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Slow Down, You move to fast

August 15, 2019

ISSN# 1545-2646

Slow down, You move to fast

I hope you had some time to sense your emotions that were taking place in your world over the past week. There is still time to get in on the no charge/no commitment TriMetrix EQ assessment insights report. A simple email to YourGuide@PromiseCulture.com requesting an assessment will get you hooked up with a significant value report to assist you in How you go about things, What drives you to do things and the Means by which you acknowledge and manage your emotions for better outcomes.

So last week we had you look at your awareness of your emotions in the workplace and social life. For many of us this whole emotion thing is foreign. Like traveling to a country where no one speaks your language, yet you still need to navigate to a specific end location or results. As you don’t speak the language, don’t live in that part of the world (your emotions world) you don’t even know how to communicate with your own emotions. I will say this, the younger you are or the older and more wisdom has set in, the slightly easier this is to engage with your emotions. This, from my perspective, is partly due to past practices of up bringing and more so today the emergence of allowing emotions to be a useful and important part of life itself.

You may recall my example from last week about my employee who lost a loved one and at the time I totally botched up how that situation should have been handled. (I’m actually very thankful that event took place because it has taught me many extremely important lessons which I share here so you don’t have to make the same mistakes.) That event needs to be broken down into some parts so we can all become better at understanding the value, importance and use of Emotional Intelligence in the workplace and in everyday situations.

The first part we touched on last week was becoming and being present and aware of the emotions of the situations. Being aware of your emotions and being aware of the social or other’s emotions. This takes some practice to get in communincation with our own emotions because we don’t or have not learned the language of emotions.

The second part is when we take our more natural action-based effort to manage, navigate or regulate our understanding of our emotions at a given point in time. We either act or not act so that our emotional intelligence can be a more contributive part of the best outcome rather than ignoring them.

The combination of awareness (you and other’s emotions) and the regulation (action taken or withheld) will, when orchestrated, have an enormous positive impact on the event outcome, the people involved and how your internal self resonates with the use of this newfound intelligence.

Another key in this emotional intelligence is the level or degree to which you are motivated to be aware and then to regulate your knowledge to the best results. Some of you may in fact have a real strong awareness of the emotions of yourself and others but elect to suppress the use of that information or regulate it out of the situation. Others might not be so in communication with their and other’s emotions but have a very high ability to regulate even the smallest of insights to an effective outcome. Your internal motivation and what is driving your core plays into whether you will use your newfound intelligence or simply sweep it under the rug.

Emotional intelligence is part of your daily business. Call JKL Associates a call at (313) 527-7945 or (407)984-7246 to make sure you are aware of the impact it is truly having.

Questions or comments – email us at partners@jklassociates.com or call our Offices – MI at (313) 527-7945 FL at (407) 984-7246

 

Our Purpose – To build Relationships rooted in “Purpose” so authentic contributions deliver “Promises”
A life where a “Promise” means something!

 

Become a Fan on Facebook ? www.facebook.com/jklassociates
Link up on LinkedIn ? www.linkedIn.com/in/jklassociates
Follow us on Twitter ? www.twitter.com/@jklassociates

 Copyright – JKL Associates 2019

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Am I running hot or cold

August 8, 2019

ISSN# 1545-2646

Am I running hot or cold

For those of you who reached out to us for the no charge/no commitment TriMetrix EQ assessment offer – Congratulations on investing in yourself! For those who would still like to take advantage of our offer, send us an email at YourGuide@PromiseCulture.com and request the TriMetrix EQ assessment.

Last week we began a discussion about emotions in the workplace. This week and next we look a little deeper at your understanding of your emotions. Are you aware of your emotions? Is your day to day awareness such that when an event or transaction takes place, you sense what your emotions are at that moment in time? Are those sensations/emotions inwardly focused or externally focused? Are you sensing other’s emotions?

The first step in understanding is awareness. For years this whole area of emotions was pushed down or attempted to be hidden and dismissed for business life. It was somehow reserved for things outside of business. The reality is that this perception of separating emotions based on at the office or outside the office was false. The emotions were and still are present in each of us in all situations we are involved in.

We may have developed skills to reduce those emotions or in reality, regulate them more dramatically in the work setting because it was viewed potentially as a weakness if you had too much emotion in the workplace. I can personally say this was part of who I was in the late 70’s and early 80’s. As a young emerging manager in the high-tech world, it was survival and we did not have time for such nonsense as this soft stuff of emotions. “Just suck it up” or “Get over it” were some common phrases people would utter when such visual signs of emotion would present themselves in a co-worker. I give you a personal example. An employee came into my office to let me know that her grandmother had passed away and that she was going to need to leave and head home for the funeral. In my ignorance to her emotional needs, I jumped right into what needed to be done to make sure the business was not affected by this sudden change in operating plan. What was on her plate for the coming days, who would follow up with her cleints etc. I was not going to let this event impact the business. I totally ignored where she was at during the unfortunate loss in her world. Looking back on this event, I would not blame her one bit if she thought I was a complete jerk or any number of other words that could be inserted here. The facts are – I was a jerk. I was not aware of the emotions of myself or my co-worker at the time when they were most needed. I realize now how poorly I handled that situation. Maybe it took place to teach me a lesson but at what cost to the relationship between my co-worker and myself. I’ll never know the real impact it had on her. I do know the significant impact it has had on me and I strive each day to have a higher awareness of my emotions and those of my clients, co-workers, acquaintances, family and others around me.

Looking back, this was such a misalignment of building a high performing business that all I can say is thank you for allowing emotional intelligence to become a more vivid part of leadership growth, development and success.

This week take a few minutes prior to, during and just after an emotionally charged event or transaction and allow yourself the opportunity to get a sense of where your emotions are and what that knowledge can potentially do to affect a better outcome for all involved in the situation.

Next week we will investigate the regulation of that awareness so you can not only be aware of your emotions and those around you but also the process of regulating that understanding for better results.

Emotional intelligence peak your interest? Call JKL Associates a call at (313) 527-7945 or (407)984-7246.

Questions or comments – email us at partners@jklassociates.com or call our Offices – MI at (313) 527-7945 FL at (407) 984-7246

 

Our Purpose – To build Relationships rooted in “Purpose” so authentic contributions deliver “Promises”
A life where a “Promise” means something!

 

Become a Fan on Facebook ? www.facebook.com/jklassociates
Link up on LinkedIn ? www.linkedIn.com/in/jklassociates
Follow us on Twitter ? www.twitter.com/@jklassociates

 Copyright – JKL Associates 2019

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Emotions in the workplace

August 1, 2019

ISSN# 1545-2646

Emotions in the workplace

I recently read an article about the process of moving from a mind set of relevance to irrelevance. The information and studies gave some interesting insights about how, when younger we may be driven to success and realize some level of it and then later in life, we lose that “Gift” and because of it we begin to have a mindset of being irrelevant. Although I could agree and relate to many of the items in the article, it also caused me to think about some aspects of age or maybe better framed as maturity have on individuals in the business environment.

As younger talent we strived for accomplishment. Had defined goals and objectives which nothing would stand in the way of achieving them. During this time in our early business years there was no real conversation or acknowledgment of any type of emotion in the workplace. In fact, emotion being displayed or even considered in the workplace might be looked upon as weakness.

Well times have changed and from my perspective it is a very important and good evolution. No matter how intellectually we think we can manage our emotions, they are still there and are still at work. These emotions are working behind the scenes even if we think we are controlling them one way or another. It is like electricity going to a light bulb. When you turn the switch on, the energy flows to the bulb and gives off light. When you turn the switch off, the electricity does not stop behind the switch. It is just blocked from traveling to the bulb. The full power of the energy is still ready to light the bulb. It is just being blocked. This is how many people think they are controlling their emotions from even existing.

We have switches we use to manage the emotions inside of us. The challenge is how aware are we of the switches we have and what do we do with this knowledge to best navigate the use of our found knowledge of emotions? This gets back to my article I read. As younger people, we push forward at what might appear to be reckless abandon to achieve results. Emotions would just get in our way, so they were either directly or indirectly pushed aside. As we matured, our experiences – both wins and losses, hopefully taught us lessons. This additional found knowledge is what those of us gaining in age brings to the workplace. We may begin to feel a level of irrelevance as it pertains to the technical or intellectual aspects of the business, but our multicolored history brings an overwhelming value of acknowledging, understanding, and appreciating emotions and the profound effect they have on the success of any venture.

Over the next couple of weeks, we will look deeper at this arena of emotions or as it sometimes gets referred to “Emotional Intelligence.”  The question you need to ask yourself is – do I understand what my emotional intelligence is? What level or amount do I acknowledge and then what or how do I then manage that understanding to bring value to myself, the business, my co-workers etc.

If you are anything like me, the above question basically stopped you in your tracks and you said – I have no idea. We have a solution for you. As part of raising the knowledge and understanding level on this topic, we are offering to you a complimentary (no charge/no commitment) trial copy of a report to assist you in your review of your behaviors, driving forces and emotions and how you go about navigating their use.   To get access to the questionnaire to gather insights from you, simply email YourGuide@PromiseCulture.com and make a simple request for the Emotional Intelligence – TriMetrix EQ Assessment. Upon receipt of your request, you will be emailed an access code to complete the questionnaire. After your submittal of the response, we will craft your resulting report and email it back to you.

Want to get a fuller understanding of how emotional intelligence can be an attraction factor for your business? Give JKL Associates a call at (313) 527-7945 or (407)984-7246 and let’s discuss.

Questions or comments – email us at partners@jklassociates.com or call our Offices – MI at (313) 527-7945 FL at (407) 984-7246

 

Our Purpose – To build Relationships rooted in “Purpose” so authentic contributions deliver “Promises”
A life where a “Promise” means something!

 

Become a Fan on Facebook ? www.facebook.com/jklassociates
Link up on LinkedIn ? www.linkedIn.com/in/jklassociates
Follow us on Twitter ? www.twitter.com/@jklassociates

 Copyright – JKL Associates 2019

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