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In Chaos there is opportunity

July 9, 2020

ISSN# 1545-2646

In Chaos there is opportunity

There is no question about it, the last few months have been filled with all kinds of various chaos.  From COVID-19 virous concerns, to shutting down the economy, to the social unrest.  Call it finding the silver lining in the dark clouds of chaos, but there is real opportunity on many levels.

Take the COVID-19 economic shutdown, this gave almost all businesses a restart button to press on their businesses.  It leveled the playing field.  The mistakes of the past could be re-evaluated and changes made so that when reopening up for business you could take full advantage of a new reinvented platform to build upon.

If we look at the actual dynamics of the virus, we saw thousands of commercial businesses come forward to work together in support of solutions.  Companies which were traditionally competitors were working side by side sharing data to effect a more positive outcome for resolution.

The social unrest is also a solid opportunity to rethink some of the past practices and upgrade them so that our entire society and humankind can more adaptively commune together moving forward.

Each of these examples are just the tip of the iceberg of positive changes which can come out of what originally was chaos but will become meaningful enlightenment for positive growth.

This week as you look at your business, your team, your community give some time to stop and think about what can still be done to upgrade coming out of this pivot in time. In a typically hectic paced business and social world this pause and silence is a unique opportunity to rethink, reinvent and reposition your business, your team, your results and contribute in ways not previously considered to be possible. Engage your people to be creative thinkers.  What ideas might they have to reshape the future in a constructive way. Be open minded to new ideas which might at first glance be too far out of alignment.

Just 90 to 120 days ago, if you would have thought your business could run via working at home resources you might have dismissed the idea as preposterous.  When forced to do it and putting some good old ingenuity to work, it has now turned into a real possibility for future workforces to be remote for portions of their business week.

Jumping back a couple weeks to the insights on launching manned spacecrafts again from US soil, everyone dismissed that generally commercially available parts could be used to more economically deliver cargo and people into space could be achieved.  It happened and right in the middle of a world wide shutdown.

Need a brainstorming session on finding your opportunity out of the chaos? Now is the time to reach out to JKL Associates at (313) 527-7945 in Michigan or (407) 984-7246 in Florida. Our team is ready to help you grow your business.

Questions or comments – email us at partners@jklassociates.com or call our Offices – MI at (313) 527-7945 FL at (407) 984-7246
Our Purpose – To build Relationships rooted in “Purpose” so authentic contributions deliver “Promises”
A life where a “Promise” means something!

Become a Fan on Facebook ? www.facebook.com/jklassociates
Link up on LinkedIn ? www.linkedIn.com/in/jklassociates
Follow us on Twitter ? www.twitter.com/@jklassociates

 Copyright – JKL Associates 2020

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Freedom does not mean unrestrained Liberty

July 2, 2020

ISSN# 1545-2646

Freedom does not mean unrestrained Liberty

As we approach the coming holiday of the celebration of the birth of our nation, it is time to pause and take account of what this great country represents.  This is where a review of history helps to frame why our constitution was crafted, the way it was crafted, why a Bill of Rights exists and why mistakes made from our pasts can be rectified through constitutional amendments to the guidance systems of this country. This is not a history lesson, you can still read or YouTube about those things.

This week is about understanding the awesome responsibility and accountability this thing we call FREEDOM has for each of us in this country.  The past weeks have been filled with tragic events of loss of life to violence and the destruction of property. Each of us by our freedom is given the privilege’s to formulate our own opinions and thoughts regarding these events. In some cases freedom provided the very basis for protesting injustice.  Unfortunately, some viewed these freedoms with out regard to the liberties the freedom provides for in this country.

These two words are too often confused and intertwined as if they are one in the same.  They are not. Freedom typically means to be free from something. Liberty on the other hand is the opportunity to be free to do something. Liberty primarily focuses on the privilege’s which come along with freedom.  Without freedoms we do not have liberties.  Freedom therefore must be earned, maintained and honored such as to protect our liberties.  Our forefathers fought for our initial freedoms and protected them in our constitution and other governing documents.  To this very day our constitution not only allows for protest it encourages it because it was part of the very foundation of building this country.  The Boston Tea Party was effectively a protest on taxation.  How it was done under the disguise of Native Americans adds controversy to the event in today’s view some 200+ years later.  So too will the events of the past few weeks be looked at differently 200+ years from now.  It does not mean that either were right or wrong, done correctly, or were executed without agendas.

The freedom to have unrestricted opportunity is one thing.  The liberty to actually do it and not be open to understand and appreciate that actions have consequences is a different matter altogether. This is why on this 4th of July holiday we ALL must step back and start with some fundamentals.  We are ALL created equal.  We must ALL respect one another regardless of any of the humanistic visual or non-visual differences. We must ALL take responsibility and accountability for our actions or lack of actions.

Our current society likes to place labels on people.  It somehow gives meaning to injustice.  The challenge is that labels like color, creed or any of the other protected elements of our law of the land can be twisted to achieve a given agenda.  If we start and stay with the fundamentals of universal respect for everyone, great things can come from these less than admirable days of the past few weeks.

Questions or comments – email us at partners@jklassociates.com or call our Offices – MI at (313) 527-7945 FL at (407) 984-7246
Our Purpose – To build Relationships rooted in “Purpose” so authentic contributions deliver “Promises”
A life where a “Promise” means something!

Become a Fan on Facebook ? www.facebook.com/jklassociates
Link up on LinkedIn ? www.linkedIn.com/in/jklassociates
Follow us on Twitter ? www.twitter.com/@jklassociates

 Copyright – JKL Associates 2020

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Relationships are a critical part of results

June 25, 2020

ISSN# 1545-2646

Relationships are a critical part of results

This week we look at all the relationships which contribute to the success of your business.

It seems pretty straight forward but when was the last time you really looked at all of the critical relationships which contribute to your business success? This past pandemic brought to light some of the relationships you might just have taken for granted. For example, you might have thought you have a great relationship with your banker until the events of having to reach out to them to gain access to the Cares Act Payroll Protection Program.  Maybe you were received with open arms or just maybe you got the brush off and needed to go looking for a new banking relationship. I know of at least one banking institution which capitalized on this sequence of broken banking relationships to add many new accounts to there banking relationship list.

As business picks up and your typical transitions start taking on a new flow, take some time to identify what relationships will be key to your results going forward.  In the graphic this week, from our Promise Culture framework model, we can look at the circles surrounding the Purpose, Promises and Core Values to pinpoint the relationships and the dynamics of the interactions of those relationships. We can see that all of our relationships involve people. Some are very close to us such as family and friends. Others include employees, customers, and vendors.  When we interact with these various relationships we need to consider the nature and style of our communincation.  Are we understanding and appreciative to their needs and are they mutually respectful toward us? We need to approach each of these engagement’s from a leadership perspective keeping our Purpose and Core Values top of mind.

These relationships can seem overly normal, even casual so we don’t put much time or energy in nurturing them on a conscious basis.  We fall on technology to be our interaction tool thinking that an email, a social media blast or a voicemail solves all the relationship needs. Unfortunately, these are very good and important tools, but a relationship is based on more than reaching out via technology.  A relationship with an employee includes meeting mutual expectations.  Do you know what your employees expect of you and your business?  You define a role description, but many I read do not articulate expectations successfully.  They are lists of tasks which are to be done but with out expectation or guidance of how they contribute or provide contribution to end results. A relationship with a customer also has its challenges; you set an expectation of a deliverable and then it shows up late.  They in turn don’t pay on time and the relationship sours over time.

I’m not saying that mistakes don’t happen.  They happen to all of us.  The key is how do you respond to the relationship.  Is the relationship important enough to take the necessary steps to correct it immediately or is tomorrow soon enough?  Do you even know the downstream effects of your decision on that issue? This is where leadership and communincation needs to take center stage to address the situation.

This week take some time to look at all of your relationships.  Each has its own unique needs, demands and mutual respect to nurture into a mutually beneficial relationship for both parties.  Figure out which of the relationships you have need fixing or replacing. Build upon those relationships already working and make them even better.  You can’t go wrong having too many great relationships.

At JKL Associates – our Purpose is “To build relationships rooted in Purpose so authentic contribution delivers promises!”

Call JKL Associates at (313) 527-7945 in Michigan or (407) 984-7246 in Florida to learn more about “Promise Culture” and what it can do for your business growth.

Questions or comments – email us at partners@jklassociates.com or call our Offices – MI at (313) 527-7945 FL at (407) 984-7246
Our Purpose – To build Relationships rooted in “Purpose” so authentic contributions deliver “Promises”
A life where a “Promise” means something!

Become a Fan on Facebook ? www.facebook.com/jklassociates
Link up on LinkedIn ? www.linkedIn.com/in/jklassociates
Follow us on Twitter ? www.twitter.com/@jklassociates

 Copyright – JKL Associates 2020

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When you ignore RESPECT it has consequences

June 18, 2020

ISSN# 1545-2646

When you ignore RESPECT it has consequences

As I look back on the last few months, I have reflected on many lessons of life. I am so glad that I had a solid foundation of understanding and appreciating the critically important aspects of respect.

In early March when COVID-19 began to present itself here in the US in a big way, I paused and reflected on what this might mean for my family, my business, my clients, my community etc.  What did I need to do in order to make the best of an unknown situation. The first thing I did was turn to my core values.  In my case, personal values and business values are virtually one in the same as is the case in many small businesses.  Core values are the guidance system for evaluating and making key decisions. Effectively, it is the compass that always points to true north.  If you follow the direction of your core values then you cannot get lost even when the path is cloudy and full of unknown obstacles.

My compass has Giving Respect – fairness in valuing all parties in all situations as one of the true north pointers. In taking this direction, I reached out to each of those groups of people that touch my life and made sure they knew I was there for them.  Each in their own unique needed way.  For example, we provided deferment payments on some business contracts.  We provided discounts to tenants for rent on our properties. We offered technology tools to colleagues and family so they could interact and continue to conduct relationships. These were not done with any expectation of return, but more so, to give respect to each of them during a time of need.  Respecting them where they are at rather than ignoring them and hoping for the best for them. Yes, I hoped all would be well for them, but hope with out action is just well wishing.  Nothing wrong with wishing them well, but with out taking some action I might just as well have ignored them.

This same level of using my True North pointer of RESPECT on my compass has also been brought into play with the social unrest of the past few weeks.  It is in my opinion a growing ignorance of respecting all of humanity for self gratification is at the longterm root of this and other social dynamics. It has been amplified by the horrific injustice of specific events.  Wrong doings took place and need to be addressed on many fronts – death of human life, violence, destruction of property and the list goes on. Unfortunately, we become ignorant to respect for all of these things justifying actions based on other wrong actions.

This week as you continue to operate your business in the new reality of a changed world, keep your core values at the fore front of each and every decision you make.  As in our case – Does the decision respect all who will be touched by the direction being taken? In your case, do you have and intentionally use your core values for each and every decision?  If I were to come to your place of work and ask your team what are your core values, would they even know?

I’ll be the first to tell you that living to your core values with out reservation or adjustment based on the situation is not easy.  Neither is making a profit or having to hire or terminate an employee. Actually, the employee management and profit making are likely easier than having and running your business by purpose and core values.  They are easily spoken but difficult to keep top of mind as a critical contribution element of a successful business.  There are no fireworks typically associated with a tough decision made using your core values. Yet the solid foundation on which the decision is placed will stand the test of time and dynamic situations into the future.

Struggling to get your arms around your Purpose and Core values? Call JKL Associates at (313) 527-7945 in Michigan or (407) 984-7246 in Florida and speak to our Lead Promise Guide.

Questions or comments – email us at partners@jklassociates.com or call our Offices – MI at (313) 527-7945 FL at (407) 984-7246
Our Purpose – To build Relationships rooted in “Purpose” so authentic contributions deliver “Promises”
A life where a “Promise” means something!

Become a Fan on Facebook ? www.facebook.com/jklassociates
Link up on LinkedIn ? www.linkedIn.com/in/jklassociates
Follow us on Twitter ? www.twitter.com/@jklassociates

 Copyright – JKL Associates 2020

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More Uncertainty or More Possibility

June 11, 2020

ISSN# 1545-2646

More Uncertainty or More Possibility

Another week has passed on the road to what ever the new state of business moving forward becomes.  It is not business as usual or normal.  The world changed and now we are aligning to this new state of business. This reminds me of a quote.

“If you are positive, you’ll see opportunities instead of obstacles.” – Confucius

Confucius was a Chinese philosopher and politician of the Spring, Summer, and Autumn period. The philosophy of Confucius, also known as Confucianism, emphasized personal and governmental morality, correctness of social relationships, justice, kindness, and sincerity.

I specifically call upon a Chinese philosopher at this time of coming out of the COVID-19 pandemic because of it having some origins in China.  Maybe we will know more details in the future regarding its origination and spread but that only drags us back into uncertainty.  As the statement indicates, if we focus on the positive we will see the opportunities this pandemic is providing rather than just the negative challenges it presented.

As we go about opening up our businesses again, we need to take what we have learned during the past few weeks and make sure we don’t fall back into the traps of our business which existed previously.  We need to focus on a positive culture to recruit, attract and retain top talent.  We need to focus on building upon a solid foundation where everyone on the team is valued and allowed to contribute. We need to commit to running our businesses from the numbers not the gut.  We need to invest into leadership both for today and the future so that not only does the business operate but it thrives for future generations to come.

No, things are not back to a past normal nor are they at a new level of normal.  We are in a traveling state along the path.  A journey into bigger, better results based on what we have learned and what we will now do to run our organizations more effectively and efficiently.  So be excited about being positive and see what impact it has on the relationship you have both inside your business and outside your organization.

Our Promise to each of our clients is to meet you where you are currently at in your station of growth and journey along that path with you to a more authentic result. Your Promise Guide is awaiting your call at (313) 527-7945 in Michigan or (407) 984-7246 in Florida.

Questions or comments – email us at partners@jklassociates.com or call our Offices – MI at (313) 527-7945 FL at (407) 984-7246
Our Purpose – To build Relationships rooted in “Purpose” so authentic contributions deliver “Promises”
A life where a “Promise” means something!

Become a Fan on Facebook ? www.facebook.com/jklassociates
Link up on LinkedIn ? www.linkedIn.com/in/jklassociates
Follow us on Twitter ? www.twitter.com/@jklassociates

 Copyright – JKL Associates 2020

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Reopening Manned Space Flight

June 4, 2020

ISSN# 1545-2646

Reopening Manned Space Flight

It is quite appropriate that during this time of reopening the economy post pandemic that NASA and SpaceX have reopened manned space flight from here in the USA.  The launch rolled out kind of like reopening the economy.  Lots of safety checks.  Lots of expectations on the results of the mission. It too even had to be delayed and rescheduled due to conditions not being favorable for the launch. Both the business world and the general community can learn from this event on how we need to approach the future post pandemic.

The first take a way is that of being safe.  The deliberateness of the preparation and the launch so that the human cargo was top of mind should resonate with all of us as we emerge back out into the marketplace.  If we all do our own individual part to respect each other’s space – no pun intended, being aware of physical distancing and face covering then we can all have a successful launch of the economy.  If on the other hand we become self centered and do not respect the virus and its potential then we could have a failure to protect our health.  It is a balance between the known risks and taking proper precautions and simply ignoring the knowledge and proceeding with our care.

The second take a way is that of rethinking, reimagining and reworking this world of space travel.  Previously the world of space travel existed in a closed governmental system.  This new rethought space travel world is now a joint commercial effort which applies new creativity to solve very complex challenges.  As we move forward from the COVID-19 pandemic, we do not have to look at this time as negative.  Sure it has been challenging with both loss of life and many businesses have been impacted.  If we use this knowledge and understanding to rethink our own businesses to align with future trends and demands then we too can have a success relaunch into the marketplace.

The third take a way is that of a commitment to upgrading ourselves and the environments we build our businesses and talent from. The ingenuity, creativity, engineering capability demonstrated in this mission have again upped the commitment to the fundamentals of core education – math, science etc.  As a nation, we cannot underestimate the importance and need for us to keep our knowledge base top shelf. Not just for space exploration but for many life aspects.  The efforts to find cures for the COVID-19 virus is just another example of the need to focus in on the sciences.

There are many more things to glean from this historical event, but for now let’s just keep to what we can do with this momentum to relaunch our businesses and our economy.

This week, if you have not spent some of the most recent weeks rethinking, reimaging and reworking your business for the future it is not too late to get right on this opportunity. The world has changed. The marketplace has changed. Your business has changed, Your people and customers have changed. This happens all the time, but we tend not to have the pause to see the changes as clearly as we are seeing them now.  Look at the means by which you must now operate with respect to employee management, physical distancing, customer transactions etc.. Don’t just put in place what needs to be done, but look at this as the opportunity to reshape how it can improve what is being done.

Still trying to sort out how to move from reaction to reimagining? Engage a Promise Guide by calling JKL Associates at (313) 527-7945 in Michigan or (407) 984-7246 in Florida.

Questions or comments – email us at partners@jklassociates.com or call our Offices – MI at (313) 527-7945 FL at (407) 984-7246
Our Purpose – To build Relationships rooted in “Purpose” so authentic contributions deliver “Promises”
A life where a “Promise” means something!

Become a Fan on Facebook ? www.facebook.com/jklassociates
Link up on LinkedIn ? www.linkedIn.com/in/jklassociates
Follow us on Twitter ? www.twitter.com/@jklassociates

 Copyright – JKL Associates 2020

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Opening up to pursue dreams

May 28, 2020

ISSN# 1545-2646

Opening up to pursue dreams

Another month of pandemic navigating is almost complete. We are beginning to see new ways of businesses beginning to be present in the marketplace.  Restaurants around the country are figuring out how they can achieve seating with physical distancing while still providing the environment we all enjoyed prior to the shutdown. They are all pivoting in one way or another to effectively start up a new way to deliver on their promises to their customers.

Each of these pivots to a new way of conducting their business or trade is an extension of reworking their dreams of the past and opening up to new dreams of the future. I’m not a big fan of the over used framing statement of “New Normal.”  Yes, things are different. Yes, things are not representative of the past. No, we are not going back to where we were previously so now is an opportunity typically not afforded to most small businesses.  A chance to start your dream over and clean up all the things you would have done differently if you only would have known before you did them. A phrase I recently heard is one you may want to use to reformat your thoughts about coming out of this pandemic shutdown – “Reality Revised.”

I never started counting but I can confidently say that I have heard statements like, “I wish I would have not done this or that” or I should have known better” or “I wish I would have listened to…” from almost every client interaction or engagement we have ever started.  On one hand, it is good that these statements get verbalized as it reaffirms the “WHY” JKL Associates is there to assist in adding value.  On the other hand, these statements are typically never allowed to be reshaped.  Lessons learned are not always able to be reworked and put into action for a new beginning.

All that has changed in the past couple of months.  Business once thriving on old tired processes and bending and almost busting at the seams were stopped in their tracks.  As we move forward in re-opening our economy, we do have a once in a business lifetime opportunity to open up our dreams and re-start up our businesses.

Hopefully you have not been sitting at home watching the TV and all the numbers.  Possibly you engaged in one of our prior 3 minute weekly insights and started to rethink your business, its process etc.  Maybe you looked at if you are easy to do business with and how to engage new and future cleints.  What ever you spent your time on, you can embrace those dreams of reshaping while restarting your business.  You still have some time if you did not get focused a few weeks back because the economy is not just tomorrow going to return to past volumes.  So now is your time to open up your mind to dream big about your business.  What does the next 12 months look like? What does 3-5 years look like? How does all this change factor into the perpetuation of the asset?

This week take a deep breath, relax with a favorite beverage of choice and give yourself permission to dream about your business.  Be open to a new beginning as we emerge from the shutdown.  You have been given a special wish even if you don’t want to realize it.  Very similar to the holiday classic movie – “It’s a Wonderful Life.”  George struggles through life and business always fighting the situation only to want to throw in the towel.  He gets a second chance on life once he sees all the impact he has had on his town through his business.  Take this special opportunity to dream how your business impacts your community, your staff, and you  and your family.  Take steps to re-start on fresh dreams and make the most of this once in a life time opportunity.

Need a dream weaver and Promise Guide to help you navigate your future? JKL Associates is ready for your call at (313) 527-7945 in Michigan or (407) 984-7246 in Florida.

Questions or comments – email us at partners@jklassociates.com or call our Offices – MI at (313) 527-7945 FL at (407) 984-7246
Our Purpose – To build Relationships rooted in “Purpose” so authentic contributions deliver “Promises”
A life where a “Promise” means something!

Become a Fan on Facebook ? www.facebook.com/jklassociates
Link up on LinkedIn ? www.linkedIn.com/in/jklassociates
Follow us on Twitter ? www.twitter.com/@jklassociates

 Copyright – JKL Associates 2020

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In the pause of the pandemic – We Remember

May 21, 2020

ISSN# 1545-2646

In the pause of the pandemic – We Remember

This coming Monday is our traditional Memorial Day where as a nation we pause to remember and memorialize those who have gone before us.  Giving all to protect our freedoms. We typically associate these heroes with military actions during times of battles and wars.  This year, we and those around the world have been in a battle of a new kind.  One which is silent. One where the greatest of armies had no equal.

So this Memorial Day, we at JKL Associates, will not only remember those who have lost their lives in the battles of traditional war, but also those who have lost their lives in the battle for our health and welfare through this pandemic.  Yes, both traditional wars and this virus war have front lines and sacrifices are made for the sake of humanity.

Take some of your silence this coming Monday – Memorial Day – and pray.  Yes, pray for those who lost their lives defending us from what ever affliction had come before them so we would not be harmed.  Pray for their families that they too can find peace in their loss. Pray that we do not return to life as normal because this would dishonor those who have given so much.  May this history lesson of life not diminish so quickly like those of the past so that we as occupants of this earth can rise up to a better place of human understanding and appreciation for each of our uniqueness and value.

Your Promise Guide remembers all those who have given all.

Questions or comments – email us at partners@jklassociates.com or call our Offices – MI at (313) 527-7945 FL at (407) 984-7246
Our Purpose – To build Relationships rooted in “Purpose” so authentic contributions deliver “Promises”
A life where a “Promise” means something!

Become a Fan on Facebook ? www.facebook.com/jklassociates
Link up on LinkedIn ? www.linkedIn.com/in/jklassociates
Follow us on Twitter ? www.twitter.com/@jklassociates

 Copyright – JKL Associates 2020

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The Power of Numbers

May 14, 2020

ISSN# 1545-2646

The Power of Numbers

For the past couple of months numbers have been in our faces every morning, afternoon and night. These numbers were not the ones we wanted to focus on but they did need our attention.  There will be many debates, investigations and time spent on the who, what, when, where, why, how come, how much etc. over the coming weeks.  These too will produce many numbers.  Unfortunately, depending on what is attempting to be accomplished, numbers can be presented or not presented to achieve a desired outcome or objective.

Additionally, during these past few weeks there has been a lot of attention on the internal cash flow numbers in your business. Numbers were the basis of the stimulus packages.  Numbers drove decisions about laying off staff, retaining staff, furloughing staff, or closing up shop.

As part of the daily numbers there was time spent on educating the nation on the transfer of this virus from person to person. I recall a press conference where one of the members of the task force gave the multiplication of 1 person infecting 3 people, those three infecting 3 more people in turn those 9 people infecting just three more people and so on goes the spread of the virus resulting in world wide pandemic and economic shutdown.  This model was used to illustrate that if we could isolate (stay home) from each other then the spread would eventually reduce and run out of carriers to spread forward.

It is now time to focus on our business numbers in a new light.

Using this same sort of model we need to look at how we get our brands out into the marketplace.  It is basically the backbone of marketing using social media and the internet as the carrier to the marketplace.  Your business exists and provides goods and services to a given area.  Maybe it is locally or nationally and possibly internationally. You need to get people sharing your brand much like the sharing of the virus.  No, we DO NOT cough or sneeze on or at each other.  No, we don’t presently shake hands.  YES, we continue to practice proper hygiene (wash those paws) and distancing (6 feet) for the time being, but we can still communicate both digitally and verbally.

As you roll out your 30/60/90 recovery plan for returning to business operations as they will now be defined, you are going to need to start up again.  For some businesses like restaurants the nature of operations will be different.  People will have a pent up demand to go out and eat and socialize but will be controlled by how that segment of our world reopens its doors.  Distance between tables and entry ways are likely to be different.  People will view each other differently, wondering who might still be contagious.  The list goes on and will be variable based on where you are at and what you are doing. All of these changes are going to affect your business numbers.

For those of you who prior to going into the shutdown were already numbers junkies and have some solid benchmark and baseline data, you will simply be trending to your prior activity data.  You will be able to make more timely judgement calls on returning staff and ordering materials etc.  For those of you who were less focused on the forecast of numbers and future pipeline data, maybe this is your wake up call.  I hope we do not have to experience another pandemic, but regardless of that global event, you need to know your numbers.  Not just what happened but what is about to happen and what to plan for into the future to happen.  By knowing your numbers you can make solid strategies based on data and not just your gut or hopes.

This week take some time to get your numbers in order.  I hope you took some time over the past couple of shutdown weeks to polish up your finance numbers and can now get onto using them for key decision making strategies as we move forward.

Still floundering in your numbers? At JKL Associates we are not your accountant, your banker or even your CPA. We are about engaging you at your accountability level and being there along the path with you. Give your Promise Guide a call at (313) 527-7945 in Michigan or (407) 984-7246 in Florida. Numbers need to be your friend and your Promise Guide is there to keep the relationship with those numbers accountable.

Questions or comments – email us at partners@jklassociates.com or call our Offices – MI at (313) 527-7945 FL at (407) 984-7246
Our Purpose – To build Relationships rooted in “Purpose” so authentic contributions deliver “Promises”
A life where a “Promise” means something!

Become a Fan on Facebook ? www.facebook.com/jklassociates
Link up on LinkedIn ? www.linkedIn.com/in/jklassociates
Follow us on Twitter ? www.twitter.com/@jklassociates

 Copyright – JKL Associates 2020

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Skate to where the puck is going!

May 7, 2020

ISSN# 1545-2646

Skate to where the puck is going!

We have all been on various conference calls, video calls, webinars etc. over the past few weeks collecting invaluable insights into the various options we have to navigate the shutdown caused by the pandemic. Some are still in the what happened mode. Others are in the taking some action mode. Yet others are in the how do we capitalize on this situation mode.

On one of these calls, a colleague of mine mentioned a quote from a legendary hockey player – Wayne Gretzky.  His quote is “A good hockey player plays where the puck is. A great hockey player plays where the puck is going to be.” This quote started ringing in my ears like a gong. This is exactly the way people need to be thinking right now as we emerge from the shutdown.

Good companies will continue to operate in the same order they were in which at the time was giving them results.  They will remain at that pre-shutdown level.  For some that might very well be good enough.  I would venture to say that the business world just like the real world has changed. Being at a good level prior to the pandemic will be far less than good coming out of it.  Everyone will need to up their game.  Expectations will have moved on from the past to a new future level of demand.  People will be wanting to make up for lost time and therefore their time expectation will be even tighter.

You can always be a great business player as quoted.  These are the businesses which are taking this time and pivoting from what were good practices to great practices.  They are looking into the future and observing what is taking place and anticipating where the business world is going to be at post pandemic uncertainty.  To look into the future and move to where the puck is going is not something you just wake up one morning and say you have it.  It takes practice, understanding, data and managed risk. You must be willing to potentially forget what got you success in the past so you can have greater success in the future.  This is very counter intuitive for most people. All of the work you put into your business to have it be successful may not be what the marketplace is going to need moving forward.  If you keep doing the same thing and expect different results you are just kidding yourself.

This week decide if you and your business are going to be good or great.  It is easy to say you will be great, but then you need to make yourself a promise to be great.  What does it look like?  How will you know you are on the right path? What tangible results will you see along the journey so you can make course corrections if and when needed?  Who do you need on your team to make this happen?  Are you willing to make the difficult choices to up your game?

It is always easier said than done and this one is even more true.  Greatness is attained through hard work and repetitive great actions. You can expect your team to be great if you are not great to begin with and demonstrate your commitment to them daily. Your actions of skating to where the puck is going will be challenging.  If you are going to be great then now is the time to make that promise.

Give Your Promise Guide at JKL Associates a call at (313) 527-7945 in Michigan or (407) 984-7246 in Florida. Let’s skate together in the right direction.

Questions or comments – email us at partners@jklassociates.com or call our Offices – MI at (313) 527-7945 FL at (407) 984-7246
Our Purpose – To build Relationships rooted in “Purpose” so authentic contributions deliver “Promises”
A life where a “Promise” means something!

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